Demira P

THEY STOLE MY MONEY

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I ORDERED SOEMTHING AND IT NEVER CAME. NO WAY OF REACHING THE COMPANY. NO RESPONSE. STAY AWAY!!!!!!!!!!
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Reason of review:
Order processing issue
1 comment
Mindyana

Hello--So sorry to hear your order is delayed. We'd be happy to help.

Please reach out to support@mindyana.com with your information so we can learn more.

We respond to all customer messages within one business day. If you're having trouble with email, you can also send us a message via Facebook.

Mindyana

Mixed experience - mistakes with order, slow shipping, but quick to make things right

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I have placed a couple order with Mindyana now and while the items have been very beautiful I would like it if they fixed some things. The shipping time takes a few weeks and is pretty long. I do wish they'd send things faster or offer expedited shipping. Also, sending tracking numbers with the order would help alot. One of the bracelets they sent was the wrong color. I sent them an email with a picture and they did get back to me the same day. They shipped the right one to me and I gave the other to my daughter. So my story ended well. Mindyana, please send things faster and fix the shipping! I dont want to wait so long!!!
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Pros:
  • Easy refund
  • Promt customer service
Cons:
  • Slow shipping
Reason of review:
Good customer service
Farris Wpa

Do not order from them !!!!!

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Mindyana - Do not order from them !!!!!
Mindyana - Do not order from them !!!!!  - Image 2
I ordered a necklace and bracelet from mindyana in March 2017. It is now May 24 and I have received nothing. I have also emailed them and Facebook messaged them numerous times with no reply. I'm so pissed that I gave these people $50 for nothing !!!! Please don't get ripped of yourself !!! DO NOT ORDER FROM THEM !!!!!
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Cons:
  • Did no recieve my items and have very poor customer service
Reason of review:
Problem with delivery
Anonymous

No show of bracelet !!! No answers from Mindyana

No show of bracelet !!! No answers from Mindyana
I have ordered this bracelet, paid for it and never received it. I have written 5 times to Mindyana and get NO ANSWERS FROM THEM. I have tried to find at phone number. Not available. I wonder why ?? They have charged me though !!! They say they respond to every customer. This is NO TRUE !!! Dont buy anything from them !!! There is a review on the same bracelet - where the customer got a very cheap version and the company would not respond to her mails. Again - do not buy anything from this company !!!! Again - do not buy anything from this company !!!! Again - do not buy anything from this company !!!!
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Loss:
$23
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Anonymous

Rip Off

THIS IS THE BIGGEST RIP OFF COMPANY ON INTERNET SALES. ALL CONSUMERS PLEASE BE AWARE. THEY SAVE YOUR INFO AND START TO SHIP YOU OTHER ITEMS WITHOUT YOU ORDERING THEM. I WAS WARNED TO AVOID DEALING WITH THIS COMPANY. PLEASE CHECK THEIR REVIEWS BEFORE DEALING WITH THEM. I MADE A BIG MISTAKE NOT TO CHECK THEIR REVIEWS. I WILL CONTACT THE LOCAL AUTHORITIES. I AM WORKING WITH CASE TO SOLVE THIS ISSUE. IF YOU NEED TO BUY A PHONY ITEM THEN YOU CAN GET ITFROM THIS COMPANY. THEY ARE GOOD FOR RIPPING OFF PEOPLE. THE LAW WILL GET THEM FOR SELLING PHONY ITEMS WHEN THEY CLAIMED IT IS GENUINE .
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Reason of review:
Not as described/ advertised
Anonymous

No Show

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I ordered a sandalwood Mala on 3rd May this year. I then received an email dated 9th May to say it had been shipped, but now it is 28th July & still nothing as arrived. There has also been no response to emails sent by me to them either. I am extremely disappointed. The money for the goods, was deducted from my account shortly after I placed the order. It would appear from other reviews, that I have read since, that this is not an isolated incident. Obviously I would never use, nor would I recommend this company to anyone. You would expect more integrity from an apparently spiritual goods supplier
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Loss:
$20
Cons:
  • Did not receive goods and no response to email
  • Did no recieve my items and have very poor customer service
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

Awful product & Awful Service

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I purchased an opal necklace. It came shipped directly from CHINA!!! On top of that, the Opal is plastic. The chain was so tangled, it took twenty minutes to unravel. The necklace is so small, it doesn't fit an adult. I emailed them about returns and they told me I could keep the product and they would refund 50% or I could return everything and get 100% back. Now, they won't respond to my emails at all! I have emailed them about ten times, but nothing. I guess I will dispute this with my credit card company. Do not buy from this company, as it is a total rip-off.
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Loss:
$15
Cons:
  • Over priced compared to suppliers
  • Amything
  • Poor customer service
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

Paid but did not get my order

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I have reported them as fraud with canadian agency. Lets all do this to stop their fraud.
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Reason of review:
Problem with delivery
Anonymous

No delivery

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I ordered a Tibetan singing bowl 2 months ago and it has yet to arrive. I've tried contacting the company but have not heard a response. Do not purchase from this company.
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Reason of review:
Problem with delivery
Anonymous

It's fake and it broke

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I bought this chakra bracelet, first of all it take 3 weeks to deliver tht cones from china plus its fake stone , on the first day of use the elastic broke. I try to contact them via email no one replies and there is no phone number
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Reason of review:
Bad quality
Anonymous

Mindyana is a ripoff

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The amethyst bracelet i received is soo not like the pic. Its very cheap and will snag your clothes if you choose to wear this tacky made in china gonna break hella easy piece of ***. I have been trying for weeks to get a refund but they wont answer my emails and erase my comments on facebook go figure I am now trying to get a refund thru paypal and the BBB My advice is to not do biz w/this company I just wish I had read these comments before I made my purchase instead of after I will update this if and wen I ever receive a full refund
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Loss:
$20
Cons:
  • Poor customer service
  • Totally misrepresent themselves
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous

Incomplete Order

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I ordered 3 bracelets and received only 2. Multiple emails and FB messages remain unanswered. Am reporting to the Better Business Bureau. Recommend others do the same to officially track the complaints.
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Reason of review:
Order processing issue
Anonymous
map-marker Acton, England

Mindyana - Buddhist Crystal Quartz Mala Bracelet Review from Acton, England

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Mindyana - Buddhist Crystal Quartz Mala Bracelet Review from Acton, England
What a rip off! Total ***. My bracelet was nothing like the photo! It is cheap rubbish from China. Mindyana will not answer my emails or facebook messages. They have removed all my posts and photos and have blocked me. That says it all!!!! The bracelet I recieved was mostly glass beads! (Bottm photo) complete rubbish!!!
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Reason of review:
Not as described/ advertised
Anonymous

Selling my bracelet as their own

Please know that the "just breathe" bracelet that Mindyana is selling on their web site actually belongs to me. It is a bracelet I make and sell on Etsy at fiberandshine.etsy.com. It costs $20. Mindyana does not have my permission to sell this bracelet. They are selling this bracelet to you for twice the price and then having me ship it directly to the customer, without my knowledge. Fortunately, I figured it out and cancelled all their orders and have asked them to remove my bracelet from their site. I'm assuming that they do this with all their products, but I can't be sure. Buyer beware! Please support these small Etsy shops directly, so you know where you are really purchasing your jewelry from.
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1 comment
Guest

WOW they suck!!

Do you know how I get in touch w/them so I can return and get my money back?

Anonymous

Frauds and Poor Customer Service

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I ordered a bracelet and they said up to 3 weeks to deliver. It was taking longer, so I tried to contact them. They have an automated response on FB and on their outgoing emails. Also note that they don't have a legitimate phone number on their website. Their address on their PayPal account is different than the website, shows in Canada but the bracelets are made in China. Exact same photo of bracelet appears on eBay auctions from China. I filed a complaint with the BBB and requested a full refund which I received since I never got the bracelet. I caution others about ordering from them. I know I won't order again.
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Cons:
  • Poor customer service
  • Over priced compared to suppliers
  • Totally misrepresent themselves
Reason of review:
Problem with delivery
Anonymous
map-marker Garfield, New Jersey

BEWARE...THIS COMPANY WILL RIP YOU OFF!!!!

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I spent almost $200.00 for bracelets from this company over a month ago. I still have not received all my items and they take forever to respond to my inquiries about where my items are. I also discovered that all the merchandise comes from China and the company claims to be in Canada. They are the middleman and have items sent from companies all over China. Not only are they misrepresenting their location that are also marking all the items up, making a substantial profit. I ordered a volcano rock mala and paid $17.95 for it. When received I went to the website of the biz that shipped it and they were selling it for $7.00. I will also add that the items do not look like the pics on their website. DO NOT ORDER FROM THIS COMPANY.
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Loss:
$200
Cons:
  • Poor customer service
  • Totally misrepresent themselves
  • Over priced compared to suppliers
Reason of review:
Product is not as described, poor service, horribloe delivery times, missing items, price gouging.

Preferred solution: Full refund

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